Terms and conditions for Moodle

1. Overview

The UK Data Service Moodle is an interactive Virtual Learning Environment that provides free access to educational courses and materials. This will be referred to in these Terms and Conditions as “the platform”.

By creating an account and using the platform, you agree to follow these Terms and Conditions. Please read them carefully.

2. Who can use this platform

Access is open to anyone aged 18 or over who registers. When you sign up, you must:

  • Provide accurate and truthful information.
  • Keep your login credentials secure.
  • Not share your password or account with anyone else.

Each account is intended for individual use only. You are responsible for all activity that occurs under your account.

3. Moodle features

  • Access to all course content is free after registration.
  • You can work through the material at your own pace and track your own progress.
  • This is a self-directed learning platform — users cannot message each other or interact in forums, chat, or comments.

4. Appropriate use

By using the platform, you agree to:

  • Use it only for lawful, educational purposes.
  • Not upload or share anything harmful, offensive, or misleading.
  • Not attempt to access, damage, or interfere with other parts of the system.
  • Respect the intellectual property rights of course creators and content owners.
  • Not impersonate another person or misrepresent your affiliation with any organisation.

5. Course content and copyright

Unless stated to the contrary, all courses and materials on the platform are copyright of the UK Data Service, University of Essex, University of Manchester, University of Edinburgh, UCL and Jisc.

Unless specifically stated in a Creative Commons licence which may be attached to some platform content – NonCommercial-ShareAlike International (CC BY-NC-SA 4.0) (“Creative Commons Licence”) – you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use platform content in any way except for your own personal, non-commercial use.

Most of our course contents on the platform are licensed under a Creative Commons License. Please read the Creative Commons Licence in full before downloading or otherwise making use of our content.

When using UK Data Service course content, you must attribute us and any identified author in accordance with the terms of the Creative Commons Licence. Platform course content published under the Creative Commons Licence have an “Attribution” section which will identify the authors.

Courses may include:

  1. materials from third-party providers, or
  2. links to materials from third party providers.

These materials remain the property of their respective owners and may be subject to different licence terms. For a. this will be indicated where applicable or b. you will need to check the licence terms yourself.

6. Privacy

When you register, we collect basic personal information such as your name, email address, institution, and role (e.g. student, teacher). We use this information to:

  • Manage your account and track your learning progress.
  • Understand how the platform is being used.
  • Support educational research and reporting.

We may share summary-level data (such as the number of users from a particular institution or in a particular role) with:

  • Institutions that helped create or support the courses.
  • Our internal teams.
  • The wider public (e.g. through website updates or reports).

This information is shared in aggregated form only. We do not share individual user details or any personally identifiable information with these groups.

Your learning activity is private and visible only to you, UKDS staff who administer and add content to the Moodle and to staff at the Moodle provider, Titus Learning.

Please see the UK Data Service Privacy Policy and the Privacy Policy of our Moodle partner Titus Learning for more details.

7. Cookies

Two cookies are used on the platform:

The essential one is the session cookie, usually called MoodleSession. You must allow this cookie in your browser to provide continuity and to remain logged in when browsing the site. When you log out or close the browser, this cookie is destroyed (in your browser and on the server).

The other cookie is purely for convenience, usually called MOODLEID or similar. It just remembers your username in the browser. This means that when you return to this site, the username field on the login page is already filled in for you. It is safe to refuse this cookie – you will just have to retype your username each time you log in.

8. Service availability

We aim to keep the platform reliable and up to date, but we cannot guarantee uninterrupted access. We may change or remove courses, features, or services at any time.

We do not guarantee that any particular course will remain available.

9. Platform contents

Disclaimer

The UK Data Service makes all reasonable efforts to ensure that the content of the platform is accurate and up to date, but can accept no responsibility for omissions, errors or subsequent changes. Our materials represent the position at the time of uploading. The content may become out of date and may be superseded by changes in legislation, policy, theory and practice. You take responsibility for ensuring that your own knowledge and understanding is kept up to date.

The UK Data Service, University of Essex, University of Manchester, University of Edinburgh, UCL and Jisc accept no liability for any loss or damage resulting, directly or indirectly, from any use of the information or material contained on this website, or any site accessed from this site.

Courses may include links to external websites or services. We are not responsible for and do not endorse the contents or practices of these external sites. You use them at your own risk.

10. Accessibility

We are committed to making our courses and materials accessible to as wide a range of users as possible and to complying with the Equality Act 2010. If you experience any difficulty accessing content, please contact us by email at ukdstraining@manchester.ac.uk and we will seek to provide the material in an alternative format.

You can read our Moodle accessibility statement.

11. User support

Users can access help from the training and user support team by contacting us on ukdstraining@manchester.ac.uk.

12. Account termination

We reserve the right to suspend or remove any account that:

  • Violates these Terms.
  • Misuses the platform.
  • Compromises the experience or safety of others.

If your account is suspended or removed, your right to access the platform and material ends immediately. You must delete any copies of material that you have downloaded or printed, except where use is allowed under a Creative Commons licence.

If you believe your account has been suspended or removed in error, you may contact ukdstraining@manchester.ac.uk to request a review.

13. Complaints

If you have a complaint about the platform or its content, please contact ukdstraining@manchester.ac.uk. We will handle complaints in accordance with the UK Data Service complaints procedure.

14. Limits of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

To the fullest extent permitted by law:

We exclude liability for indirect, incidental, or consequential loss or damage, including economic loss, loss of data, business, goodwill or profits.

We do not guarantee that the platform or its content will be error-free, secure, or continuously available.

You will indemnify us against any and all claims, liabilities, damages, losses or expenses, including reasonable costs, arising out of or in any way connected with any breach by you of these Terms and conditions.

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, power failures, strikes or internet outages.

15. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time. When we do, the updated version will be posted on this page. Continued use of the platform means you accept the latest version of the Terms and Conditions.

16. Governing Law

These Terms are governed by the laws of England and Wales. By using the platform, you agree that any disputes related to these Terms or your use of the platform will be handled under the laws and courts of that jurisdiction.

17. Contact

If you have questions or concerns about these Terms and Conditions, please contact us at ukdstraining@manchester.ac.uk.

18. Document version

This document was last updated on 30 September 2025. Version 01.00