Contact us
Find answers quicker online
The quickest and easiest way to answer your general query is to visit our Help section.
Whether you want to know how to register or how to access our data catalogue, how and who can apply to use UKDS SecureLab, more data skills training and teaching or other resources, they are on this website.
If you are new to our service, try searching new to using data or take a look at our FAQs section.
If you are still unable to find what you need, please contact our helpdesk with your specific query.
Technical issues
The best way to get IT help is to complete our technical help form if you have any issues with the website, accessing UKDS SecureLab or ReShare.
Get in touch
If you are unable to find what you need on our website, please complete this helpdesk form. We aim to get back to you within five working days of receiving your completed form.
For SecureLab users with a specific import data enquiry only, please refer to our instructions on SecureLab import data requests.
Problems using our webform
If you have problems using our form contact us by email at help@ukdataservice.ac.uk.
Frequently asked
Please check the information below which answers frequent questions. Our website has been designed to enable you to access the information you require in the most straightforward way.
Job vacancies
See the latest job vacancies with the UK Data Service.
Subscription email
Get updates from the UK Data Service right to your inbox. Choose to receive news as it happens, or in a weekly digest. You may unsubscribe at any time.
Note: Email services hosted by JiscMail.
Feedback
We are continually working to improve the UK Data Service and want to hear from you.
Please email us to help improve the website and services we provide.
Where to find us
The UK Data Service is an integrated service delivered and supported by a distributed team of partner organisations across the UK. Our main office is the UK Data Archive at the University of Essex.
Our address
UK Data Service
University of Essex
Wivenhoe Park
Colchester
Essex
CO4 3SQ
Our phone number
+44 (0)1206 872143