Quality considerations for recorded and qualitative data
Setting quality controls for audio, video, and textual data
Projects that involve recorded interviews, focus groups or audiovisual materials require particular attention to quality at both the recording and transcription stages.
Recording quality directly affects usability for analysis and reuse. Data producers should consider equipment choice, recording environments, consent arrangements and secure transfer and handling of files. Poor sound or image quality can limit transcription accuracy and reduce the long-term value of the data.
Transcription converts recorded material into textual form and is a critical quality step. High-quality transcription includes consistent use of transcription conventions, standard templates, clear speaker labelling and transparent documentation of anonymisation edits. Automated speech recognition tools may be used to support transcription workflows, but outputs should always be reviewed and corrected for accuracy.
Practical tools and templates
| Provider | Cost | Confidentiality | Platform |
|---|---|---|---|
| aTrain | Free | N/A | Windows, Linux |
| Buzz | Free or open-source | N/A | macOS, Windows, or Linux |
| Descript | Fees apply | Statement | Web, macOS, or Windows |
| Ebby.co | Fees apply | Statement | Web |
| Microsoft Teams | Free with institutional access | Statement | macOS or Windows |
| Nvivo | Fees apply (free trial) | Statement | Web |
| Otter.ai | Limited access and paid version | Statement | Mobile or Chrome |
| Rev.com | Limited free access and paid version | Statement | Web |
| Sonix | Fees apply (free trial) | Statement | Web |
| Temi | Fees apply (free trial) | Statement | Web or Mobile |
| Whisper | Free | N/A | macOS or Windows |
| Zoom | Free with institutional access | Statement | macOS or Windows |
Managing quality in complex and automated workflows
Projects working with administrative data, linked data or automated data streams often involve multi-stage processing pipelines. In these contexts, quality management may include validating incoming data feeds, monitoring record-linkage accuracy, testing automated scripts, and documenting processing dependencies.
Clear workflow documentation and regular monitoring help ensure that data remains consistent and reliable as it moves through different processing stages.