What would you like to contact us about?

Answer your query quickly

The quickest and easiest way to answer your query is to find it online. All the relevant information you need to understand on how to register and how to access our Data Catalogue, data skills training and teaching guidance and other resources are on this website.

Please search this website before contacting us via an online form and please be aware that we are unable to respond to queries over the phone.

If you are new to our service, try searching new to using data or take a look at our FAQs section.

If you do log a query via our online form, we aim to get back to you within three working days.

However, we are experiencing a high volume of queries as a result of the escalating COVID-19 situation, so there may be a delay in our response.

Please check the latest service updates on COVID-19 first, before contacting us. Here we list any service changes, as and when they happen.

Get in touch via our online form

To help you as quickly as possible, please complete the helpdesk form. When you submit a query form an email acknowledgement will be sent to you.

For SecureLab users only, with a specific import data enquiry, please refer to our instructions on SecureLab import data request.

Problems using our form

If you have problems using our form contact us by email at help@ukdataservice.ac.uk.