Due to the latest national lockdown, some of our responses to helpdesk queries may take slightly longer than usual.
We aim to respond to queries logged via our online forms within five working days. However, as a result of the continued COVID-19 situation, there may be a delay in our response. We apologise for any inconvenience and thank you for your patience.
Please check the latest service updates on COVID-19 first, before contacting us. Here we list any service changes, as and when they happen.
Please be aware that we are unable to respond to queries over the phone.
What would you like to contact us about?
Manage and Deposit data
Find and Access data
Using data and Secure Lab
To help you as quickly as possible, please select the most appropriate link below, then complete the form.
When you submit a query form an email acknowledgement will be sent to you.
Problems using our forms
If you have problems using our forms contact us by email at firstname.lastname@example.org.